Case Manager (2 openings available)
Job Title: Case Manager (2 openings available)
Pay: $45,000 to $65,000 (based on skills & experience)
FLSA Status: Full-time with benefits package (health, dental, vision, FSA after 60 days), 80
hours of PTO for the first year with paid company holidays off and additional set two paid weeks
off per year.
Schedule: Full-time, 11am to 7pm on most days (schedule will be created)
Travel: Local travel required
Details: This position is slated to start April 2023
Summary: Youth Empowerment for Advancement Hangout (YEAH) is a Black-led,
community-based nonprofit that works with teens and young adults in West and Southwest
Philadelphia ages 15 to 24 who have been impacted by violence. With a special focus on those
who are labeled as having violent histories, YEAH acknowledges teens as the experts of their
own lives and prioritizes pushing back against oppressive systems and addressing structural
barriers that often lead to violence.
Essential Duties & Responsibilities: The case manager will maintain a rotating caseload of up
to 30 teens and young adults (total) to provide in person, intensive and holistic case management,
and community support services to assist referred teens and young adults with life goals. Some
young people may require intensive case management (face to face visits and field work at least
once per week), and some may require minimal case management (face to face visits or field
work twice a month). This position is also responsible for working in collaboration with the court
advocate for those who have legal cases. Examples of duties also include assisting with
coordinating immediate and long term needs such as groceries, ensuring homes are safe and
furnished, obtaining clothes etc; helping young people get reconnected with school, connecting
to internships, training, or employment opportunities; obtaining vital documents (birth
certificates, social security cards, IDs), opening bank accounts, obtaining background checks for
employment, driving permits, consistent physical and mental health services (doctor visits,
therapy appointments), and transportation when needed to attend community events and
opportunities. This is a case management position, and the candidate will be responsible for
spending intentional time in the community with young people, conducting home visits, school
visits, visits within the JJSC or on state road, providing ongoing advocacy in general, documentation such as assessments and progress notes, and weekly trainings or group facilitation. This position works to assist young people with getting things in their lives that help them thrive and this candidate must be highly skilled in providing high quality case management and forming trusting and healthy relationships with teens and young adults who identify as Black.
Job Requirements: Valid PA driver’s license and ability to drive both personal and company
cars are required. Philadelphia residency or becoming a resident within 6 months is required.
Associates required; Bachelor’s preferred. Candidates must have a demonstrated background and
expertise of working with Black identifying teenagers and young adults and providing
outstanding case management, providing outstanding advocacy in systems, demonstrated track
record of successfully building healthy and trusting relationships with this population; candidates
should be detail oriented, have life and professional experience in social work, human services,
and providing intensive wrap around support; a strong interest in social justice and the ability to
grasp concepts around violence, race, and systems, as well as the ability to stand up against
systems and advocate for the best interest of young people; excellent verbal and written
communication skills; and excellent time management and organizational skills. Candidates must
have the ability to work well independently with integrity and have the confidence and skills to
manage their time effectively, take initiative in the case management role, and be action oriented.
Schedule varies on some days, but most days will be 11am to 7pm or 12pm to 8pm, and
candidates must be willing to work evenings with some weekends. Those who identify racially
or ethnically as Black or Brown and have been personally impacted by the criminal legal system
or violence (directly or indirectly) are strongly encouraged to apply.
● Develop and build healthy, trusting relationships with teens and young adults.
● Provide intensive community support, wrap around and advocacy services to teens and
young adults and see them at least once per week in a community setting.
● Conduct home visits, school visits, jail visits; conduct intake assessments,
biopsychosocial assessments, support plans, and treatment planning as needed.
● Work in collaboration with the Violent Crime Initiative team to provide support as
necessary around legal support.
● Assist with helping teens and young adults obtain vital documents, driving permits,
employment, training, health and wellness appointments, and any other goals related to
individual needs and social determinants of health. (Helping families obtain groceries,
getting bills paid, home furniture needs etc.)
● Create and develop relationships with local organizations and other entities teens and
young adults receive services from.
● Maintain contact with other organizations or agencies related to providing case
management and advocacy for young adults and ensuring quality coordination of wrap
● Maintain documentation and utilize a case management database to provide qualitative
updates on progress and conduct assessments.
● Assist with community outreach efforts
● Attend and participate in some community events
● All other duties assigned
To apply, please email resume/CV and cover letter to firstname.lastname@example.org and use Case
Manager as the subject line. In your cover letter, please discuss your professional
experience working with Black communities in a case management role, advocating on
behalf of young Black people, and working to dismantle systemic racism. Qualified
candidates will be contacted for an in-person interview. Based on organizational capacity,
unqualified applicants or those providing an incomplete application will not be contacted.
Youth Empowerment for Advancement Hangout (YEAH) is an equal opportunity employer
committed to assembling a diverse, broadly trained staff. Women, minorities, people with lived
experience, disabilities and veterans are strongly encouraged to apply. In compliance with
applicable laws and in furtherance of its commitment to fostering an environment that welcomes
and embraces diversity, YEAH does not discriminate on the basis of race, color, creed, religion,
national origin, sex (including pregnancy and parenting status), disability, age, veteran status,
sexual orientation, gender identity or expression, marital status or genetic information in its
programs or activities, including employment, admissions, and educational programs.
The above job description is not intended to be an all-inclusive list of duties and standards
of the position. Employees will follow any other instructions and perform any other related
duties as assigned by their supervisor.