Program Staff Supervisor

Job Title: Program Staff Supervisor
Pay: $70,000 (based on skills & experience)
FLSA Status: Full-time with benefits package (health, dental, vision, FSA after 60 days), 80
hours of PTO for the first year with paid company holidays off and additional set two paid weeks
off per year.
Schedule: Full-time, 11am to 7pm on most days (schedule will be created)
Travel: Local travel required
Details: This position is slated to start April 2023

Summary: Youth Empowerment for Advancement Hangout (YEAH) is a Black-led,
community-based nonprofit that works with teens and young adults in West and Southwest
Philadelphia ages 15 to 24 who have been impacted by violence. With a special focus on those
who are labeled as having violent histories, YEAH acknowledges teens as the experts of their
own lives and prioritizes pushing back against oppressive systems and addressing structural
barriers that often lead to violence.

Essential Duties & Responsibilities: The program staff supervisor will provide support and
directly supervise program, case management, and court advocate staff. Examples of duties
include providing weekly supervision meetings with staff, conducting staff evaluations, creating
and implementing performance and improvement plans, debriefing and assisting with case
reviews or problem solving issues that may arise with clients. This position will directly
supervise up to 15 program staff at a time.

Job Requirements and Skills: Philadelphia residency or becoming a resident within 6 months is
required. Bachelor’s required, Master’s preferred. Candidates must have a demonstrated
background and expertise of supervising people directly related to program and direct service.
Ability to lead a staff of professionals and paraprofessionals and have clinical expertise in crisis
intervention. Familiarity with community support systems, health care and human service
resources, court and legal systems etc. Good organizational skills and administrative abilities.
Candidates must have the ability to work well independently with integrity and have the
confidence and skills to manage their time effectively, take initiative, and supervise
appropriately. Those who identify racially or ethnically as Black or Brown and have been personally impacted by the criminal legal system or violence (directly or indirectly) are strongly
encouraged to apply.

Primary Responsibilities:
● Provide day-to-day supervision of activities of a program; plan, prioritize, assign,
supervise, and review the work of staff; develop and revise work processes; establish
work schedules; provide or coordinate staff training; manage performance and work with
staff to correct deficiencies; monitor work performed to meet agreed upon goals and
● Recommend and assist in the implementation of goals and objectives; evaluate operations
and activities of assigned responsibilities; recommend improvements and modifications;
recommend and implement policies and procedures; assist in the development and
administration of the budget; participate in forecasting additional funds for staffing and
resources; prepare various reports on operations and activities.
● Recommend changes to improve service delivery and implement as needed.
● Ensure continuity of care in the provision of comprehensive services and for coordinating
communication with other service components.

Additional Responsibilities:
● All other duties assigned

To apply, please email resume/CV and cover letter to and use Case
Manager as the subject line. In your cover letter, please discuss your professional
experience working with Black communities in a case management role, advocating on
behalf of young Black people, and working to dismantle systemic racism. Qualified
candidates will be contacted for an in-person interview. Based on organizational capacity,
unqualified applicants or those providing an incomplete application will not be contacted.

Youth Empowerment for Advancement Hangout (YEAH) is an equal opportunity employer
committed to assembling a diverse, broadly trained staff. Women, minorities, people with lived
experience, disabilities and veterans are strongly encouraged to apply. In compliance with
applicable laws and in furtherance of its commitment to fostering an environment that welcomes
and embraces diversity, YEAH does not discriminate on the basis of race, color, creed, religion,
national origin, sex (including pregnancy and parenting status), disability, age, veteran status,
sexual orientation, gender identity or expression, marital status or genetic information in its
programs or activities, including employment, admissions, and educational programs.

The above job description is not intended to be an all-inclusive list of duties and standards
of the position. Employees will follow any other instructions and perform any other related
duties as assigned by their supervisor.